Support: Difference between revisions
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'''GETTING HELP''' |
'''GETTING HELP''' |
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You can call our support staff between 8.30am and |
You can call our support staff between 8.30am and 6.30pm. So if you have problems with your internet connection or your e-mail account, please do not hesitate to call us at eis.net, our staff will be happy to help you out. :) |
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You can also email our technical staff any time at '''support@eis.net.au''' with questions or fault reports. Please include your username or ADSL service(FNN) number in the email as well as means of contacting you, such as a phone number or your main email address. |
You can also email our technical staff any time at '''support@eis.net.au''' with questions or fault reports. Please include your username or ADSL service(FNN) number in the email as well as means of contacting you, such as a phone number or your main email address. |
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'''[[Cheat Sheet]]''' |
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DNS servers: |
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primary: 203.12.171.1 |
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secondary: 192.189.54.33 |
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Brisbane NAS (modem-bank): 3307 9800 |
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National roaming number: 0198 331 202 |
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(for those travelling outside the Brisbane metro) |
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Mail servers: |
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Incoming (pop): pop.eis.net.au |
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Outgoing (smtp): smtp.eis.net.au |
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'''[[Dialup_Modem_Settings |DIALUP MODEM SETTINGS]]''' |
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For various operating systems. |
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How to get your personal homepage online at http://users.eis.net.au |
How to get your personal homepage online at http://users.eis.net.au |
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'''[http://www.eis.net.au/pages/eis.net/statistics.php USAGE STATISTICS]''' |
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To view your usage/connection statistics, or to see how much prepaid time you have left. |
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Latest revision as of 12:57, 30 September 2020
GETTING HELP
You can call our support staff between 8.30am and 6.30pm. So if you have problems with your internet connection or your e-mail account, please do not hesitate to call us at eis.net, our staff will be happy to help you out. :)
Brisbane 07 3229 9044 You can also email our technical staff any time at support@eis.net.au with questions or fault reports. Please include your username or ADSL service(FNN) number in the email as well as means of contacting you, such as a phone number or your main email address.
For various operating systems.
How to get your personal homepage online at http://users.eis.net.au